Effective Date: 03/09/2024

At StreemX Portal, customer satisfaction is our priority. We offer a 7-day risk-free refund policy to ensure that you are fully satisfied with our products and services. Please review the following terms to understand our refund process.

1. 7-Day Risk-Free Refund

1.1 Eligibility
You are eligible for a full refund within 7 days of your purchase if you are not completely satisfied with the product or service. This applies to all digital products, subscriptions, and services provided by StreemX Portal.

1.2 Conditions
Refunds will be granted if:

• The product or service does not meet your expectations.
• You request a refund within 7 days of your purchase.

1.3 Exclusions
The following situations are not eligible for a refund under the 7-day risk-free policy:

• Custom services that have already been fully delivered or completed.
• Requests made after the 7-day period.

2. How to Request a Refund

2.1 Refund Process
To request a refund, please contact us at hello@portal-strmx.online with your order number, details of the product or service, and the reason for your request. Refund requests must be made within 7 days of your purchase.

2.2 Processing Time
Refund requests will be processed within 7 to 14 business days after the request is received. Once approved, the refund will be credited back to the original payment method used during the purchase.

3. Custom Services

For custom services such as automation setups, API integration, or digital consultation:

• A partial refund may be offered if the service has been partially completed.
• Full refunds will not be offered once the custom service has been fully delivered.

4. Subscription Services

For subscription-based services:

• If you cancel your subscription within the first 7 days, you are eligible for a full refund.
• After the 7-day period, no refunds will be provided, but you may cancel the subscription to avoid future billing.

5. Amendments

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically for updates.